EDIT 4/12/2012: The site has been fixed and everything is working as normal/described. Be sure to read the full article for a list of new features and great updates.
GiftHulk is online and running, but the transition to the new site has not been smooth by any means.
(You can see a few updates I made here.)
First, it kept getting delayed for reasons unknown to the users.
Then, once it was online a few days later, it had to be taken down due to errors and glitches across the site.
When the site was brought back again, it was taken down due to server related issues (high traffic?).
During the previous two periods while the new site was online, it was discovered that the price of items in the store had been increased to a much higher rate, but existing users with existing Hulk Coins had the same amount they did before. So the currency value was different, but existing users were pretty angry.
After some more time, it is now back online and running, but many of the issues remain. The Hulk Coin issue is resolved and existing users should now have a modified amount of Hulk Coins, which would vary depending on how many they had in the first place.
Some basic issues remain, like the inability to answer the daily poll, the inability to submit support tickets, and a new feature called the “Treasure Box” will not work. I’ve been told that these specific issues only apply to some users, and others are able to use them as normal. I do not know if this is browser specific, or what is causing it, but I have reported the issues I’m seeing to GiftHulk, and they are saying it will be resolved within a week.
One thing I will point out with all of the issues they’ve had: Their customer support has been great.
The issues with the site are unfortunate, but there are many great new features on the site.
A few of the new features include:
- Search and Win (multiple prizes, including Gift Cards)
– Treasure Box
– and more!
You can read more about the new features and design here on their site.
Current issues aside, the new site is aesthetically pleasing and easy to navigate. New users and existing users should be able to navigate the site without any issues, and there is plenty of eye candy to see. I can’t forget the new mascot! You can see it at the top and bottom of this post, and it looks better than the old one.
I will continue to use the site, and I hope that you’ll join me. Click here to sign up!